Reviews are one of the most valuable things a contractor builds. They're also one of the most fragile. On a lot of review systems, whoever writes second gets to read the first review before writing their own. If you leave an honest review about a difficult customer, they can see it and respond with a low rating of their own, not because of your work, but because of what you said.
That dynamic pushes people to write softer reviews than they mean, or to skip reviewing altogether. Jobiteer is set up to prevent it.
How blind reviews work
After a job is done, both you and the homeowner get the chance to review each other. Neither review is visible to the other person, or to anyone else, until one of two things happens:
- Both of you have submitted. Once both reviews are in, they're revealed together.
- The review window closes. If only one side leaves a review, it's revealed once the window for reviewing that job ends.
Since neither side can read the other's review before writing their own, a review can't be written as a reaction to the other one. Each person has to say what they actually think about the job.
A short window to fix mistakes
After the second review comes in, both sides get a brief grace period before reviews go public, so you can fix a typo or adjust your wording. You still won't see the other person's review during that time. It's only for cleaning up your own.
Reviews are tied to real work
Reviews on Jobiteer come from actual hires, not from anyone who happens to visit your profile. Each person gets one review per hire. If a homeowner hires you again later, that's a new job and a new review, kept separate from the first one.
Ratings go both ways
Homeowners get reviewed too. After working with a homeowner, you can leave an honest review, and their rating shows up on their future job posts where other contractors can see it. Blind reviews mean you can do that without worrying that your honesty will cost you your own rating on that same job.
What blind reviews don't do
Blind reviews prevent one specific problem: reading the other side's review and retaliating against it. They can't make every review fair. Someone can still leave a review you disagree with. But they can't use your review as the trigger for it, and that removes one of the most common reasons honest reviews go unwritten.
Your reputation should reflect your work. Blind reviews help keep it that way.